CGC Cards Help Center

For answers to frequently asked questions about CGC membership, submitting to CGC Cards, card grading and more, scroll below. To contact CGC Cards Customer Service, click here.

Help Topics

Joining CGC Cards

What are the differences between your membership tiers?

We offer free and paid membership levels to provide options for every type of collector. Benefits that vary consist of access to online resources, direct submission privileges, grading credits and more.

Members get many great benefits. For the most exclusive rewards, choose one of our paid yearly memberships.

How many memberships does CGC allow per household?

Currently, we only allow one membership per household.

I have registered. When can I expect to receive my membership packet?

CGC Cards makes all membership information available on its website. An email confirmation will be sent to all new and renewing members. Submission forms can completed online on the CGC Cards website. (CGC Cards does not use paper submission forms.)

Now that I have direct submission rights to your grading services, can I submit on behalf of my friends?

No. Your membership is valid for submissions of your collectibles ONLY. You may not submit on behalf of any third party.

Is my membership refundable?

Because of the benefits you received with your membership, a prorated refund is generally not available. However, if you have signed up for auto‐renewal and have not used any grading credits that you may have received, you may cancel your membership within 30 days of auto‐renewal to receive a refund of your membership fees. Contact CGC Trading Cards Customer Service at se[email protected] or + 44 (0) 20 3968 3848 for more information.

Still not finding an answer? Contact CGC Customer Service at (+44) (0) 20 3968 3848 or [email protected].

Add CGC Card

Create a Set

Join CGC for free to add cards, track your collection and participate in the CGC Trading Cards Registry or CGC Sports Cards Registry.

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Add to CGC Card Registry Example
Add to CGC Card Registry Example