CGC Trading Cards Help Center

For answers to frequently asked questions about CGC membership, submitting to CGC Trading Cards, card grading and more, scroll below. To contact CGC Trading Cards Customer Service, click here.

Help Topics

About CGC Trading Cards

General FAQs

Is certification by CGC Trading Cards guaranteed?

Yes, CGC-certified trading cards are backed by the comprehensive CGC Guarantee of authenticity and grade, which provides collectors with greater security and confidence.

Read the CGC Guarantee >

Are trading cards eligible for the CGC Signature Series?

Trading cards are not currently eligible for the CGC Signature Series. However, we plan to incorporate our highly acclaimed CGC Signature Series in the near future — stay tuned!

How do I figure out the value of my cards?

Good resources for determining the value of your cards are completed eBay auctions and the posted prices of large trading card dealers. CGC Trading Cards needs a declared value to insure the cards at its facility. CGC Trading Cards does not assign values to any cards.

How long does CGC Trading Cards certification take?

The length of time it takes to get trading cards certified depends on the grading tier you select when the cards are submitted. To see current turnaround times for each grading tier, click here.

How do I contact CGC Trading Cards?

In the UK, Certified Collectibles Group - International UK Limited (CCG UK), an affiliate of CGC Trading Cards, operates a submission office in Bloomsbury, London, which is where to reach CGC Trading Cards in the UK. CGC Trading Cards can be contacted by post, telephone or email.

Certified Collectibles Group - International UK Limited
69 Southampton Row, Second Floor
United Kingdom
Tel: +44 (0) 20 3968 3848

Still not finding an answer? Contact CGC Customer Service at (+44) (0) 20 3968 3848 or [email protected].

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